Privacy

Privacy Information

Privacy Information

 

 

INFORMATION ON THE PROTECTION OF PERSONAL DATA IN ACCORDANCE WITH EU REGULATION 679/2016 (EU-GDPR)

ABOUT US

The Dolomitissime S.r.l. (hereinafter the "Company"), located in Falcade, Corso Roma 76/78, in the performance of its activities it pays the utmost attention to the security and confidentiality of the personal data of its customers.

The Company is the Data Controller of the personal data collected on this website.

TYPE OF DATA COLLECTED

The following categories of personal data provided by users/visitors may be collected:

  • - Identification and contact data - name, place and date of birth, tax code, address, telephone number, mobile number, e-mail address.

  • - Interest - information provided us about your interests, including the products you are interested in.

  • - Other personal data - information provided us regarding your date of birth, education or professional situation.

  • - Use of the website - information on how you use the site, open or forward our communications, including information collected via cookies (you can find our Cookie Policy here that regulates the details).

HOW WE COLLECT YOUR PERSONAL DATA

The Company collects and processes your personal data in the following circumstances:

  • - if you register at the website / download our APP to use its features;

  • - for the purchase of our services;

  • - if you respond to our marketing campaigns, for example by filling out a response form, or by entering data on one of our websites;

  • - if other Group companies Dolomitissime S.r.l. or business partners legitimately transfer your personal data to us.

If you provide personal data on behalf of someone else, you must first ensure that the interested parties have read this Privacy Policy.

Please help us keep your personal information up-to-date and inform us of any changes.

FOR WHAT PURPOSE YOUR PERSONAL DATA MAY BE USED

a) Establishment and execution of the contractual relationships and consequent obligations, including the communication concerning the services (for example, to execute purchase orders for the booking of accommodation, experiences, related services)

The Company may process your contact details for the purpose of the possible establishment and execution of contractual relations, the provision of services requested and the response to reports and complaints.

The Company may also use your contact details, and in particular your email address, to provide you with information relating to the service.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of data is mandatory to manage the contractual relationship; in default we will not be able to give you course.

b) Operational management and purposes strictly related to this for access to the website, in particular the reserved areas of the same.

The Company collects your contact details and use data of the website to allow you to access your Personal Area in order to: (i) download from your Personal Area documents relating to the services you have purchased; (ii) process the other requests made through the website.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of data is mandatory to respond to your requests; in default we will not be able to give you course.

c) Marketing to meet your needs and to provide promotional offers also in line with your preferences

The Company may process your contact details for marketing and advertising purposes, aimed at informing you about sales promotional initiatives, carried out through automated methods of contact (e-mail, text messages and other mass messaging tools, push notifications, etc.) and traditional methods of contact (for example, phone call with operator) or for market research and statistical surveys, where you give us your consent.

The Company may also process the contact details, your interests and other personal data that you wish to give us, to send you commercial communications in line with your preferences, on the basis of a specific customer profile, where you release us a further consent

Prerequisite for processing: consent

Failure to provide the same does not affect the contractual relationships.

The consent can be revoked at any time

d) Execution on behalf of third parties, of marketing activities on products and services of Group companies and also of third parties

The Company may process your contact data for third parties, for marketing activities on products and services of Group companies and also third parties belonging mainly to the publishing, finance, economy, industry and luxury sectors. , services, telecommunications, ICT, insurance and non-profit, realized through automated methods of contact (e-mail, text messages and other mass messaging tools, push notifications etc.) and traditional methods of contact (for example, phone call with operator) or for market research and statistical surveys, where you give us your consent

Prerequisite for processing: consent

failure to provide it does not affect the contractual relationships.

The consent can be revoked at any time

e) Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court

The Company collects your contact details to fulfill a legal obligation and / or to defend one's right in court.

Prerequisite for processing: legal obligations, to which the Company is obliged to comply.

HOW WE KEEP YOUR PERSONAL DATA SECURE

The Company uses all the security measures necessary to improve the protection and maintenance of the security, integrity and accessibility of your personal data.

All your personal data is stored on our secure servers (or properly stored paper copies) or on those of our suppliers or our business partners, and are accessible and usable according to our standards and our security policies (or equivalent standards) for our suppliers or business partners).

Where we have provided you (or you have chosen) a password that allows you access to our website, applications or services we provide, you will be responsible for the confidentiality of this password and for compliance with any other security procedure. which gave her the news.

HOW LONG DO WE KEEP YOUR DATA?

We retain your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data are processed for two different purposes, we will keep this data until the end with the longer term ends, however we will no longer process personal data for that purpose whose storage period has ceased.

We limit access to your personal data only to those who need to use it for relevant purposes.

Your personal data that are no longer needed, or for which there is no longer a legal requirement for its conservation, are irreversibly anonymised (and thus can be stored) or destroyed safely

Below we report the storage times in relation to the different purposes listed above:

1. Fulfillment of contractual obligations: the data processed to fulfill any contractual obligation may be retained for the entire duration of the contract and in any case not later than 10 years, in order to verify any differences including accounting documents (for example invoices).

2. Operational management and purposes strictly related to access to the website: the data processed for this purpose may be kept for the duration of the contract and in any case not later than 10 years.

3. Purposes of customer satisfaction surveys: the data processed for this purpose may be kept for 24 months from the date on which we obtained your last consent for that purpose (with the exception of the opposition to receive further communications).

4. Marketing purposes also profiled and execution of marketing activities on behalf of other companies of the Dolomitissime Group and third parties: personal data processed for marketing purposes may be kept for 24 months from the date on which we obtained your last consent for such purposes (with the exception of the opposition to receive further communications); for the purposes of profiled marketing, however, will be kept for 12 months

5. In the event of disputes: in the event that we defend or act or even make claims against you or third parties, we may retain the personal data that we will hold5. reasonably necessary to process for such purposes, for as long as this claim can be prosecuted.

WITH WHO CAN WE SHARE YOUR PERSONAL DATA?

Your personal data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, data controllers, who provide support for the provision of services.

CONTACTS

The contact details of the Company, as the data controller, can be requested at the following e-mail address: falcade@dolomitissime.com

YOUR RIGHTS IN THE FIELD OF DATA PROTECTION AND YOUR RIGHT TO CONTINUE COMPLAINTS BEARS TO THE CONTROL AUTHORITY

Under certain conditions you have the right to ask the Company:

  • - access to your personal data,

  • - the copy of personal data that you have provided us (c.d. portability),

  • - the correction of the data in our possession,

  • - the cancellation of any data for which we no longer have any legal prerequisite for processing,

  • - opposition to processing where required by applicable law

  • - the revocation of your consent, in the event that the processing is based on consent;

  • - the limitation of the way in which we process your personal data, within the limits set by the law for the protection of personal data,

  • to propose a complaint to the supervisory authority ("Privacy Guarantor").

The exercise of these rights is subject to certain exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise it and we will give you feedback as a rule within a month.

For any complaints or reports on how we process your data, we will make every effort to respond to your concerns. However, if you wish, you can forward your complaints or reports to the authority responsible for data protection, using the relevant contact details: Dolomitissime S.r.l. -Falcade Corso Roma 76 - E-mail: falcade@dolomitissime.com - Certified mail: dolomitissime@pec.dolomitissime.com.